IT consulting & support for growing Brisbane businesses
When IT works, you barely notice IT.
In almost every IT setup, something's already waiting to go wrong. We find what's slowing you down, quietly wasting money, or about to break, and deal with it before it ever becomes your problem.
or call us on 07 3635 7345
Microsoft Partner (15+ years)
Everything IT
Local & Remote
The problem
You didn't start a business to run an IT department
Something's slow, or down, or acting up, and it's on you to chase it and explain the whole story again to whoever picks up. Twenty minutes gone here, an unexpected invoice there. Nobody's quite sure what's backed up, how secure things really are, or what you're paying for across a dozen subscriptions.
It rarely shows up as one big disaster. It's death by a thousand small failures, and they always seem to land at the busiest possible moment.
Meanwhile the real question goes unanswered: is anyone actually looking after this, or are we just waiting for the next thing to break?
The fix
One team who knows your setup and picks up the phone
When you're with Kirbi, you talk to a senior consultant who already knows your environment, not a first-line stranger reading a script while you re-explain everything from scratch.
Our experience is the difference. We've spent decades in IT, so we know where the avoidable problems hide in a typical setup — the weak points, misconfigurations, and quiet money-wasters. We tidy those properly the first time, so fewer of the emergencies on your side ever get the chance to land.
We know where to look
In your environment — licences, settings, the stuff that's easy to leave half-done — we find the risks and weak points that turn into your emergencies, and we sort them before they grow.
Plain English, always
You'll know what's going on and why it matters, without needing a translator.
One predictable bill
A flat monthly fee instead of a surprise invoice when something finally gives.
Proof
Real businesses, real fixes
No invented numbers. Just work we've actually done, and clients who kept coming back.
WMS engaged us for a single project. As they saw the value, they handed us more: network upgrades across their Brisbane and Sydney offices, storage solutions and backups for their critical data, Teams Phone and M365 licensing and management. Today we're their go-to for IT advice and support.
The Medical Room
They needed help with upgrades and support of their online training platform which was years out of date and preventing them from implementing new features. Kirbi Solutions, managed the whole process and updated their environment to the latest versions of everything. Now we're building them a new website.
BBSafe
Recognising the need for both greater control and management of their data and the necessity for improved security of sensitive data, BBSafe engaged Kirbi to help manage their M365 environment and provide a more manageable process to deploy devices to remote staff (autopilot).
Testimonials
In their words
We've had a great experience working with Kirbi IT. The team is always responsive, easy to deal with, and quick to sort out any issues. Their support gives us confidence that our IT is in good hands.
Sarah Lim
CEO, BBSafe
When I took over, our IT system was a mess: slow, unreliable and hard to access. Kirbi identified the problems and rebuilt it properly. The improvement was immediate, and four years later everything still runs fast and reliably. Whenever we need help, they respond quickly. Highly recommend their team.
Luke Robinson
Manager, 4RR FM, Charleville
Kirbi has been a great source of support and advice over recent years as we have undergone a quality improvement project in our use of the Microsoft 365 suite. As a small not-for-profit community kindergarten, we are self-taught techies, so we value their ability to understand our needs, provide clear instructions, and above all, their immense patience! Thank you.
Fran Webster
Office & Finance Manager, Yeronga Park Kindy
Kirbi Group helped me with my IT systems and security for my small business. I was grateful for the honest and pragmatic advice and quick response time in relation to my questions. Highly recommended, 5 stars.
Lesa Vella
Business Owner, Help with HR
WMS has trusted Kirbi for overseven years. They’re responsive, reliable and easy to work with, delivering practical, value-for-money IT solutions without overselling or overcomplicating.
Monika Balicki
Director, WMS Engineering
Want to test the water before diving in?
Start with a conversation, not a contract
The first conversation is free and needs nothing but 20 minutes of your time. If it's worth going further, we can do a free high-level, read-only review of your M365 environment.
1
Free
Free 20-minute discovery call
We get to know your business, what's frustrating you, and what you're paying for now, and work out whether we're a good fit for each other. No access to anything required.
2
Free
Free Microsoft 365 review
With read-only access, we review how your Microsoft 365 environment is set up and show you where it can be safer, faster, or better value. A focused review, not a deep-dive audit.
3
Free
Free plain-English report
A clear, jargon-free report: what's working, what isn't, and what we'd fix first, with the reasons behind it. Yours to keep and act on, whether you work with us or not.
Ways to work with us
Start where it hurts. Grow only if it's working.
You don't have to sign up to a monthly plan to work with us. Most clients start with one problem or project, then hand us more once they see how we operate.
1
You've got a fire to put out.
Email's down, a machine's crawling, something broke at the worst possible time. We find what actually caused it and fix it for good, so you're not ringing back about the same thing next month.
2
You've got a project coming up.
Untangling a setup someone else left behind, implementing AI, upgrading your network, or tightening security before a big client starts asking the hard questions. We scope it honestly, deliver it, and don't vanish afterwards.
3
You want it off your plate for good.
You're done being the one who notices when IT breaks. Hand us the day-to-day, and get back to running the business. This is where most of our clients land, and it's what the plans below cover.
Whichever way you start, it begins with the same free 20-minute call.
Ongoing support from
$599
/month
Lighten your load, not your standards
Ongoing support is one of several ways to work with us. Plans scale with the size of your business, not with a per-head formula that punishes you for growing, and your exact plan is confirmed after we've reviewed your setup, once we know what you actually need, and never before. Tailored support, with optional proactive maintenance for the system you rely on.
Straight answers
Straight answers to the questions you're probably asking
1
Will I get locked into a contract I can't get out of?
You'll know the price and exactly what's included before you commit to anything. No buried fees, no surprise upsells.
2
Will you talk over my head?
No. If we can't explain it in plain English, that's our problem to fix, not yours to decode.
3
We've managed this far ourselves.
You have, and it's been costing you in ways that don't show up on an invoice: lost time, missed work, and risk you can't see. A free review puts a number to it, at no cost.
Find out where your IT actually stands
Start with a 20-minute call. If it's a fit, we'll review your Microsoft 365 setup and send you a free report, with no obligation either way.
or call 07 3635 7345